Overview
At Home Bred Poodles, we are committed to ensuring the happiness and well-being of both our puppies and their new families. Our refund policy is designed to provide clarity and support for our customers .
Satisfaction Guarantee:
If you are not completely satisfied with your puppy within the first 14 days of adoption, you may request a full refund. To be eligible, the puppy must be returned in the same condition as received, with all paperwork and supplies included.
Health Guarantee:
All puppies come with a health guarantee. If a veterinarian determines that the puppy has a serious health issue within the first 30 days, you may return the puppy for a full refund. A veterinary report must be provided.
Non-Refundable Fees:
Please note that any deposits or fees associated with training or additional services are non-refundable.
Return Process:
To initiate a return, please contact our customer service team within the specified time frame to receive instructions on the return process.
Exceptions:
Refunds will not be issued for reasons such as behavioral issues or changes in personal circumstances. We encourage potential owners to consider their decision carefully before adopting.
Need Help?
We appreciate your understanding and commitment to providing a loving home for our puppies. For any questions regarding our refund policy, please feel free to reach out to us directly.